Troubleshooting Microsoft Teams’ Edge WebView2 Requirement

In recent updates, many Microsoft Teams users have encountered a recurring prompt requesting the installation of Edge WebView2. This issue can disrupt workflow and cause frustration, but there are steps you can take to address it effectively. Here’s a comprehensive guide to troubleshooting the Edge WebView2 requirement in Microsoft Teams.

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Download the Latest Version of Microsoft Edge WebView2 Runtime

One of the initial steps to resolve this issue is to ensure that you have the latest version of Microsoft Edge WebView2 Runtime installed on your system. Follow these steps:

  • Open your preferred web browser.
  • Navigate to the official Microsoft Edge WebView2 Runtime download page at Microsoft Edge WebView2 Download Page.
  • Choose the appropriate download option based on your system specifications.
  • Download the installer and run it on your system to install the latest version of Edge WebView2 Runtime.
Utilize the Teams Web App

If you continue to face issues with the desktop application, consider using the Teams web app as an alternative. Follow these steps:

  • Visit in your web browser.
  • Log in with your Microsoft Teams credentials to access the web-based version of Teams. While this may not provide the full functionality of the desktop application, it can serve as a temporary workaround until the issue is resolved.
Perform a Full System Reboot

Sometimes, a simple reboot of your computer can resolve software-related issues. Follow these steps to perform a full system reboot:

  • Save any open documents or projects and close all running applications.
  • Shut down your computer completely.
  • Wait for a few moments, then power on your computer again.
  • Once your system has restarted, launch Microsoft Teams and check if the Edge WebView2 prompt persists.
Repair the Webview2 Extension via Apps

If the issue persists after following the above steps, you can try repairing the WebView2 extension via the Apps settings on your computer. Follow these steps:

  • Navigate to the Apps or Programs section in your system settings.
  • Locate the Microsoft Edge WebView2 Runtime in the list of installed applications.
  • Select the option to repair or reinstall the WebView2 extension.
  • Follow any on-screen prompts to complete the repair process.
  • Once the repair process is finished, relaunch Microsoft Teams and check if the issue has been resolved.
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By following these troubleshooting steps, you can effectively address the Edge WebView2 requirement prompt in Microsoft Teams and ensure the smooth operation of the application. If the issue persists despite these efforts, consider reaching out to Microsoft Support for further assistance.

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