Export Office 365 mailboxes to PST Using eDiscovery


In this blog we will see how to use a native eDiscovery tool to Backup or Export Office 365 mailboxes to PST files.

Follow the below steps which will show you how to configure the In-Place-Hold, search for mailbox items and export them to PST:

  • Open and login to Office 365, then go to Exchange admin center, and click compliance management. Under in-place eDiscovery & hold, click the New (+) button.
  • Now in Exchange admin centergo to permissions and double click Discovery Management. You need to be a member of the Discovery Management role group to be able to use eDiscovery features.
  • In the Discovery Management role group properties window add your account to the Memberslist using the plus button and click Save.
  • Now in Exchange admin center, go to compliance management, click the plus button to start anew in-place eDiscovery & hold wizard, Enter a name and description; click next.
  • Here, if you want to export data from all mailboxes, select Search all mailboxes. Else, select specific mailboxes using the Specify mailboxes to searchoption, and then clicking the plus button. This will open a new window – highlight the mailboxes you want to export data from, click add ->and OK.
  • Now you have several filtering options:
    – Keywords/phrases
    – Time ranges
    – From/To/CC/BCC fields
    – Message types
  • Now, under In-Place Hold Settings, provide the duration for which the items are to be retained. Click Finish.
  • Click close when the confirmation message appears.
  • You will get generated list under In-Place eDiscovery & Hold. You can preview the result after the completion of the search. To export the results to a PST file, click the downward arrow (Export to a PST file button).
  • In the eDiscovery PST Export Tool, provide a location for storing the exported PST file. Click Start. And, then click close after the completion of the process.
  • By following above steps you can easily export or backup office 365 mailbox to PST using eDiscovery Tool.

    Useful link:

    Export and Import Office 365 Mailbox to PST